FREQUENTLY ASKED QUESTIONS
Hotel Claris 5*GL & Mayan Secret Spa, Barcelona
What initiatives and actions is the Claris Hotel taking for Sustainable Development?
At Derby Hotels Collection we are committed to Sustainable Development in accordance with the World Tourism Organization Declaration: Offer environmentally friendly accommodation, built and developed with sustainable and environmental criteria, designed for the comfort of its guests, meeting their expectations, taking into account that economic and strategic, social and cultural principles must produce well-being and benefits for everyone. In 2024, the Claris Hotel & Spa obtained the BIOSPHERE CERTIFIED qualification, being the first hotel in the group to achieve this goal; with the aim of having this certification in 2025 for all the rest of the properties. You can access all the detailed information on our corporate website www.derbyhotels.com/en/sustainability-and-development/.
Is the Hotel Claris adapted for people with functional diversity? Can all spaces and rooms be accessed by ramps and elevators? Does the Hotel Claris have rooms and bathrooms specifically adapted for people with functional diversity?
The Hotel Claris is adapted for people with functional diversity through ramps and elevators and has 100% accessible rooms (except duplex rooms). Feel free to contact our Guest Service team for any particular need.
What is the check-in and check-out time of the Hotel Claris?
Check-in time is 3:00p.m. and the departure at 12:00h. noon.
How can I get to Hotel Claris from the nearest airport?
The nearest airport is Barcelona - El Prat (BCN). The journey can be done by Taxi (30 minutes and approximate cost € 40), Aerobús (40 minutes to Plaza Catalunya and ticket cost € 7.90 per person), RENFE Train (Station in Airport Terminal-2 to Passeig de Gràcia and cost of the ticket € 4.60 per person) or through a Private Transfer service (contact the hotel to book this private service). The nearest metro stop to the hotel is Passeig de Gràcia (L2, L3 and L4).
Is there a restaurant inside the Hotel Claris?
The Hotel Claris offers two restaurants to its guests and also to the local public of Barcelona. La Terraza del Claris, on the roof, offers high-quality Mediterranean Catalan cuisine; while os-kuro Sushi-Bar on the ground floor brings Japanese gastronomy to the center of Barcelona.
How far is Hotel Claris from the center of Barcelona?
We are in the heart of the city, a few meters from Passeig de Gràcia.
Is there parking at the Hotel Claris and what is the price per day? Is it necessary to reserve a parking space in advance at the Hotel Claris?
We have our own parking, no prior reservation is necessary, and at a cost of € 35.20 per car per day, VAT included. We recommend contacting previously for large vehicles. The parking has power outlets for electric vehicles.
Is there a swimming pool at the Hotel Claris and what are the hours of the Hotel Claris swimming pool?
Hotel Claris has a swimming pool on the terrace. The pool hours are from 11:00 a.m. to 8:00 p.m. The pool is not heated.
What type of room can I book at Hotel Claris?
The Hotel Claris offers different types of double rooms, Suites and Duplex Suites.
What kind of breakfast is served at the Hotel Claris? At what time? How much does breakfast cost?
Currently a buffet breakfast with hot dishes a la carte is served in the breakfast room, at a cost of € 36,30 per person, VAT included. No reservation is necessary and it is served every day from 07:30 a.m. to 10:30 am. Breakfast can also be ordered in your room.
You can also book the Private Brunch (VIP Breakfast) on the Terrace 24 hours in advance and at a cost of € 59.40 per person, VAT included.
We suggest booking the STAY & BREAKFAST offer as it includes a special discount on both the price of the room and breakfast.
How much does it cost to stay at Hotel Claris?
The nightly rate at the Claris Hotel may vary depending on the room category selected and the different offers available. You can check prices online on this same website, using the BOOKING button.
Are pets allowed at Hotel Claris?
Yes, we allow small dogs with 15kg. weight limit. We recommend booking the STAY & DOG experience online in order to fully enjoy your stay at the hotel. In case of not having this reserved experience, a supplement of € 36.30 per day will be charged, VAT included. Only dog pet per room is allowed.
Is it possible to access the terrace of the Hotel Claris without being lodged? What are the opening hours for the Claris Hotel Terrace?
The Claris Terrace bar and restaurant is open to the public, without the need to stay at the hotel. The pool area is for the exclusive use of the guests staying. The bar - restaurant opening hours are every day of the year from 11:30 a.m. to 01:00 a.m.
Are there smoking rooms in the Hotel?
No, all the rooms and interior spaces of the Claris Hotel are Non-smoking. In accordance with current legislation, smoking is prohibited in all spaces within the hotel.
Are there rooms with a Jacuzzi at the Hotel Claris?
Yes, our Junior Suites and Grand Suites.
What COVID measures have been implemented at the Hotel Claris?
Is there a Spa at the Hotel Claris?
Yes, Mayan Secret Spa, available every day from 10:00 a.m. to 9:00 p.m.
Is there a gym at the Hotel Claris?
Yes, we have a small fitness room with various sports equipment and sauna.
